Privacy Policy

Last Modified: November 1, 2022

1. Introduction

GO Group, LLC provides ground transportation services to people worldwide. At GO Group, LLC the privacy and security of our customers and visitors are of paramount importance. GO Group, LLC is committed to protecting the data you share with us. This privacy policy explains how GO Group, LLC processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and system.

For the purposes of this policy, GO Group, LLC defines the term “Customer” as an entity with which GO Group, LLC has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example gowithus.com).

Any information stored within GO Group, LLC’s system is treated as confidential. All information is stored securely and is accessed by authorized personnel only. GO Group, LLC implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2. Collection and use

2.1 General

The following sections cover the specifics of each of the two groups from which data is collected: website Visitors and Customers.

2.2 Website Visitors

If you are a Visitor to our website only, and not a customer, then this section is relevant for you.

By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.

GO Group, LLC may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. GO Group, LLC may add information collected by way of pageview activity. Furthermore, GO Group, LLC may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you sign up for information and newsletters. If you provide GO Group, LLC with your social media details, GO Group, LLC may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, interest in GO Group, LLC services, and certain information about the company or group you are working for or representing if applicable (company or group name and address, size) as well as information.

GO Group, LLC gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.

2.2.1 Purpose of processing personal data

GO Group, LLC uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.

2.2.2 Sharing personal data

GO Group, LLC may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.

2.2.3 Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

2.2.4 Links to other sites

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. GO Group, LLC is not responsible for the content or privacy policy of these other sites.

3. Retention and deletion

GO Group, LLC will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. GO Group, LLC’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. Customers with an active account will therefore have the responsibility to delete data when required. When a Customer’s account is terminated or expired, all Personal Data collected through our system will be deleted, as required by applicable law.

4. Acceptance of these Conditions

We assume that all Visitors of our website and Customers of GO Group, LLC have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of the GO Group, LLC website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.

5. Our Legal Obligation to Disclose Personal Information

We will reveal a Customer’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to GO Group, LLC or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

6. GO Group, LLC’s Data Protection Contact Information

GO Group, LLC can be reached at the following address:

GO Group, LLC
1-773-363-0001
info@goairportshuttle.com

7. Improper Use of the Site(s)

You shall not attempt to gain access to the Site(s) through any means not intentionally made available by Us for Your specific use. You shall not interfere with or disrupt the Site(s) or servers or networks connected to the Site(s). You shall not upload onto the Site(s), or otherwise use the Site(s) or any products or services provided by Us for, any destructive or unlawful purposes including, but not limited to, the dissemination of any information or material, including without limitation: computer viruses; advertising or promotional material; solicitations; libelous or inflammatory materials; pornographic or obscene information; invasion of privacy or collection or use of other users’ data; stalking or harassment; abuse; tortious conduct; hateful or racially, ethnically or otherwise objectionable material; or any works infringing upon the patents, copyrights, trademarks, trade secrets or other proprietary rights of third parties. You shall not download any portion of the operating software for the Site(s) or otherwise control its operation. You shall not reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site(s) or any products or services referenced on the Site(s). IMPROPER USE OF THE SITE(S) OR THE INFORMATION, PRODUCTS OR SERVICES OFFERED ON THE SITE(S) MAY RESULT IN CIVIL AND CRIMINAL LIABILITIES.

Trademark notice All trademarks and service marks used on the Site(s) belong to The GO Group, LLC, except third party trademarks and services marks, which are the property of their respective owners. You are not authorized to use any such trademarks without The GO Group’s or their respective owners’ prior written consent.

Copyright notice All information, data, text, software, music, sound, photographs, graphics, audio, video, messages or other materials, whether publicly posted or privately transmitted, are the exclusive property of The GO Group or its third party licensors, and are protected by international copyright laws and other intellectual property rights. You may download or print individual pages of the Site(s) for Your personal use; provided that You do not modify or delete any of copyright and other proprietary notices on those pages.

Disclaimers This information published on the Site(s), including links to other sites, is provided as a convenience to visitors and should be used for information purposes only. While We use all reasonable efforts to ensure that the information contained on the Site(s) is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information, or as to the reliability, accuracy or completeness of information on linked sites. We are not liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on the Site(s). THE INFORMATION ON THE SITE(S) IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE, SECURITY OR ACCURACY. UNDER NO CIRCUMSTANCES WILL THE GO GROUP, LLC BE LIABLE IN ANY WAY FOR ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, FOR ANY ERRORS OR OMISSIONS IN ANY INFORMATION, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY INFORMATION POSTED, EMAILED OR OTHERWISE TRANSMITTED VIA THE SITE(S). YOU AGREE THAT THE GO GROUP, LLC AND ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OR PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR THE DELAY OR INABILITY TO USE THE SITE(S) OR ANY OF THE PRODUCTS, SERVICES OR LINKS OFFERED ON THE SITE(S), EVEN IF THE GO GROUP, LLC IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

Availability of Site(s) We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site(s) or any products or services offered on the Site(s) without notice. You agree that We shall not be liable to You or to any third party for any modification, suspension, discontinuance or unavailability of the Site(s) or any products or services offered on the Site(s).

Modifications to the Content and Product Offerings on the Site(s) We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of the Site(s) or the content or the products or services available through the Site(s) without prior notice. However, We will honor any existing bookings or provide a refund in the event of unavoidable cancellations.

Promotion of Services The purpose of the Site(s) is to solely advertise and promote consumer services provided by The GO Group or its affiliates. Nothing in the Site(s), including any statements regarding our expectations or beliefs, constitutes a solicitation to buy stock or securities, and no statement or information included in the Site(s) is intended as a prediction of The GO Group’s future profitability or business results, or should be construed as such a prediction.

Indemnification For Claims Relating to Your Use of the Site(s) As a condition of Your permitted use of the Site(s), You agree to indemnify and hold The GO Group and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of any information that You submit, post to or transmit through the Site(s), Your use of or connection to the Site(s), Your violation of this Agreement, or Your violation of any rights of a third party.

Lost or Stolen Property We shall not be responsible for any lost or stolen property, regardless of whether property is lost or stolen in connection with Your use of the Site(s) or any other service provided by The GO Group.

Alternative Dispute Resolution (“ADR”) Requirement (a) By using the Site(s) and any services obtained through the Site(s), including the purchase or use of tickets, You and The GO Group agree to resolve any and all disputes and claims (all disputes and claims are referred to below as “Claims”) that may arise between us in individual binding arbitration, as enforceable under Section 2 of the United States Federal Arbitration Act (the “ADR Requirement”). Except as stated in paragraph (e) below, this ADR Requirement applies to every aspect of the relationship between You and The GO Group, including any Claims that either of us may have in contract, tort, or under any other legal theory, and including without limitation Claims for personal injury, property damage, or any other kind of damage, loss or wrong. By agreeing to arbitration, You and The GO Group are giving up the right to sue one another in court and to have a trial before a judge or jury.

(b) It is an essential term of this ADR Requirement that both You and The GO Group may seek remedies only for their own individual Claims, that neither you nor The GO Group shall have any right or option to have any Claim heard as a class action or in any other proceeding in which either of You or The GO Group acts or proposes to act in a representative capacity, and that no arbitration shall be combined with another arbitration or other proceeding without the prior written consent from both you and The GO Group. This limitation is called a “class action waiver.” Because the class action waiver is an essential part of this ADR Requirement, this requirement shall be null and void with respect to any Claim with for which the class action waiver is limited or determined to be unenforceable, and such Claim may only be brought in court.

(c) You and The GO Group agree that the substantive law for deciding all Claims between us shall be the law of the State of Illinois, without regard to Illinois’ choice of law rules. You further agree that the statute of limitations for any Claim You may have against The GO Group, or that The GO Group may have against You, shall be one year; in other words, if You have any Claim against The GO Group, You must assert it in arbitration within one year from the date the claim arose, and any Claims not brought within such period of time shall be deemed waived. The same time limitation applies to any Claim The GO Group may have against You.

(d) You and The GO Group agree that any arbitration shall be conducted before the American Arbitration Association (the “AAA”) (using the AAA’s Supplementary Procedures for Consumer-Related Disputes and the AAA’s Commercial Arbitration Rules Expedited Procedures, if applicable), in English, at a location in Ilinois, United States of America. A copy of the AAA’s arbitration rules, including directions for filing a request for arbitration, is available online at <www.adr.org>.

(e) Notwithstanding any other terms of this ADR Requirement, You and The GO Group agree that either of us may litigate any Claim in the small claims court of Cook County, Chicago, IL, if the Claim meets all requirements to be heard in that court, but if such a Claim is transferred, removed or appealed to a different court, you and The GO Group will each have the right to require that the Claim be arbitrated pursuant to this agreement.

(f) You and The GO Group agree that, if either you or The GO Group commence an arbitration against the other, arbitration costs, including compensation for the arbitrator(s), shall be split between us according to AAA rules. Additionally, the prevailing party in any arbitration proceeding commenced pursuant to this ADR Requirement shall be entitled to be reimbursed for its reasonable attorneys’ fees.

(g) If You do not agree to resolve all Claims between us as required by this Alternative Dispute Resolution Requirement, You may return your ticket prior to using it (or cancel an online purchase), and provide The GO Group with a statement that you do not agree to be bound by this ADR Requirement, and The GO Group will refund the price of your ticket or cancel your online purchase. Notwithstanding the foregoing, this ADR Requirement will be effective for any and all other Claims relating in any way to the use of the Site(s).

General Failure or delay by Us to enforce an obligation or exercise a right under these terms and conditions does not constitute a waiver of that obligation or right. The GO Group reserves the right to seek all remedies available at law and in equity for violations of this Agreement, including the right to block access from a particular Internet address to the Site(s).

If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

The GO Group reserves the right to modify the terms of this Agreement at any time in its sole discretion by posting a change notice to this page.

8. For Further Information

If you have any further questions regarding the data GO Group, LLC collects, or how we use it, then please feel free to contact by email info@goairportshuttle.com

GO Group, LLC
1-773-363-0001

Reservation Policy

Limitations of Liability

GO and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

Payments

All GO services require prepayment with a credit card. Your credit card will be charge for the full amount at the time you make your reservation.

Cancellation Policy

Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time will be refunded. Cancellations made less than 24 hours prior to pick-up are not refundable.

Refund Policy

Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time will be refunded. No refunds will be issued for cancellations made less than 24 hours prior to pick-up time.

Passenger Safety

The safety of our passengers is our highest priority. In order to maintain a safe and comfortable driving environment, our drivers have the right to deny or de-board any person who, in the driver’s judgment, is unruly, disruptive or poses a threat to the safety of the vehicle or anyone on board.

Lost Items

Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.

Many bags look alike. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer, etc. is, indeed, yours.

Small items are left in our vehicles most often (cell phones, cameras, small bags and sunglasses, in particular).

Gratuities

In most cases, shared-ride airport rates do not include a gratuity. Tipping is allowed and is much appreciated by our drivers.