Frequently Asked Questions

FAQs

For lost items please call us at the number listed under Customer Service.
For questions about wheelchair accessible vans, pet transfers, infant car seats or other special needs, you can either chat with us, phone or email us. Just visit the Contact Us page for more information.
Click here to start making a reservation.  You can add a new reservation for each leg of your trip.

Fares vary from city to city. To determine your fare, fill out the pick-up and drop-off information on the reservation form. The fare will pop up. You are under no obligation to complete the reservation, however.

To change a reservation please click here. Please have your reservation number available.
A shared ride is an economical transportation option that allows passengers heading in the same geographic direction to save money by traveling together.
Non-stop service means you do not make stops or share the vehicle with other passengers.
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