Maren Graham

Maren has managed digital initiatives for the GO Airport Shuttle network since 2007. With over 20 years of experience in the ground transportation industry, she specializes in the customer journey and fleet marketing.

Passengers Prefer Paper over Mobile for Boarding

Technology makes many aspects of traveling easier but most people still prefer to present a printed boarding pass when checking in at airline gates, according to surveys conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. Of the 375respondents, 65 percent said they present a printed […]

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Overwhelming Majority of Passengers Want DOT Certified Drivers

Just over 90 percent of travelers who use airport shuttles or other shared-ride services say it is very important (75 percent) or important (16 percent) to have professionally trained drivers that are certified by the Department of Transportation (DOT). To date, 379 people responded to a survey conducted by GO Airport Express, a Chicago-based ground

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GO Group Says St. Patrick’s Day is more than Parades and Green Beer

Typically, St. Patrick’s Day celebrations include parades, pub crawls and other shenanigans. But the travel experts at The GO Group say “fun runs,” scheduled in most GO cities across the country, are a healthier way to celebrate the saint who banished snakes from Ireland. Following are a few of our favorites: A South Boston tradition

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Survey Results Indicate an Increase in US Passport Applications

Forty–four percent of those who currently do not hold a passport are planning on obtaining one according to surveys conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. This is in response to the Real ID Act where some states’ drivers’ licenses soon might not meet

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Survey Says One Fourth of Travelers Now Book Packages

Slightly more than 25 percent of travelers book packages instead of individual services, according to a survey conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. More than six hundred people responded to the survey. Of those who favored to book packages, 32 percent book flights

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