Maren Graham

Maren has managed digital initiatives for the GO Airport Shuttle network since 2007. With over 20 years of experience in the ground transportation industry, she specializes in the customer journey and fleet marketing.

GO Group Survey: Many Hotel Guests Find Errors During Check-Out

Almost 40 percent of travelers have found erroneous charges on their hotel bills for items and services that were never used according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Just over half (54%) of the 520 respondents said they have never […]

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Most Travelers Not Deterred by Negative Airline Incidents

While stories about unruly passengers, overly aggressive employees and security officials and other incidents on airlines seem to be on the rise, these will have limited impact on air travel, according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Sixty-seven percent of

Most Travelers Not Deterred by Negative Airline Incidents Read the Article »

Most Travelers are Not Deterred by Negative Airline Incidents

While stories about unruly passengers, overly aggressive employees and security officials and other incidents on airlines seem to be on the rise, these will have limited impact on air travel, according to joint surveys conducted by GO Group LLC, and GO Airport Express, a Chicago-based ground transportation provider. Sixty-seven percent of the 738 survey respondents

Most Travelers are Not Deterred by Negative Airline Incidents Read the Article »

Travelers Prize Safety over Price According to GO Group Survey Results

Safety was selected as the number one priority when consumers were asked to rank their criteria when choosing a car service, according to the joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Almost three hundred people who participated responded to the question. Having

Travelers Prize Safety over Price According to GO Group Survey Results Read the Article »

Frequent Travelers Split on Paying for TSA Pre-Check

Thirteen percent of frequent travelers expect to lose or have lost their complimentary TSA Pre-Check status, according to surveys conducted by GO Group, LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. The Transportation Safety Administration (TSA) announced that as of February 2017, it was significantly reducing access to expedited

Frequent Travelers Split on Paying for TSA Pre-Check Read the Article »

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