GO Press Room

GO Group Survey: Many Hotel Guests Find Errors During Check-Out

Almost 40 percent of travelers have found erroneous charges on their hotel bills for items and services that were never used according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Just over half (54%) of the 520 respondents said they have never

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Most Travelers Not Deterred by Negative Airline Incidents

While stories about unruly passengers, overly aggressive employees and security officials and other incidents on airlines seem to be on the rise, these will have limited impact on air travel, according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Sixty-seven percent of

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Travelers Prize Safety over Price According to GO Group Survey Results

Safety was selected as the number one priority when consumers were asked to rank their criteria when choosing a car service, according to the joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Almost three hundred people who participated responded to the question. Having

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Frequent Travelers Split on Paying for TSA Pre-Check

Thirteen percent of frequent travelers expect to lose or have lost their complimentary TSA Pre-Check status, according to surveys conducted by GO Group, LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. The Transportation Safety Administration (TSA) announced that as of February 2017, it was significantly reducing access to expedited

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GO Group Announces Service at 5 London Airports

CHICAGO April, 2016 – The GO Group, an international provider of airport ground transportation, has announced a new lower-cost private car service in London. The service is available at both major London airfields: Heathrow (LHR) and Gatwick (LGW) as well as its smaller airfields: London City Airport (LCY), Stansted (STN) and Luton (LTN). Fares start

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Overwhelming Majority of Passengers Want DOT Certified Drivers

Just over 90 percent of travelers who use airport shuttles or other shared-ride services say it is very important (75 percent) or important (16 percent) to have professionally trained drivers that are certified by the Department of Transportation (DOT). To date, 379 people responded to a survey conducted by GO Airport Express, a Chicago-based ground

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GO Group Says St. Patrick’s Day is more than Parades and Green Beer

Typically, St. Patrick’s Day celebrations include parades, pub crawls and other shenanigans. But the travel experts at The GO Group say “fun runs,” scheduled in most GO cities across the country, are a healthier way to celebrate the saint who banished snakes from Ireland. Following are a few of our favorites: A South Boston tradition

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Survey Results Indicate an Increase in US Passport Applications

Forty–four percent of those who currently do not hold a passport are planning on obtaining one according to surveys conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. This is in response to the Real ID Act where some states’ drivers’ licenses soon might not meet

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Smoochable Sites for Valentine’s Day

Looking for the ultimate romantic spot to buss your babe on Valentine’s Day? The travel experts at The GO Group recommend these romantic hot spots to melt your honey’s heart: The way to get your pulses racing in Chicago is to head to the Willis Tower Skydeck Ledge. The glass ledge, which extends 4.3 feet

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Survey Says One Fourth of Travelers Now Book Packages

Slightly more than 25 percent of travelers book packages instead of individual services, according to a survey conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. More than six hundred people responded to the survey. Of those who favored to book packages, 32 percent book flights

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Traveler Confidence Takes Slight Dip After Attacks

CHICAGO, Dec. 7, 2015 – While travel in general is expected to increase in 2016, according to a recent survey, projections by both leisure and business travelers were lower after the November 13 attacks on Paris than before. Some 1190 people responded to the survey conducted by The GO Group, LLC., an international ground transportation

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Festive Lights to Brighten the Holidays

(CHICAGO – Nov. 3, 2015) — The days are getting shorter, darker and colder so the travel experts at The GO Group complied this list of twinkly outdoor events to combat the winter doldrums and instead celebrate the season: New York has many ways to ring in the holidays, the most famous of which is

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Hotels Get Creative with Amenities

Mini-bars and standard room service are passé. Today’s savvy hotels are offering over-the-top amenities to make guest-stays more memorable. Check out these perks compiled by the travel experts at The GO Group: The Gwen, A luxury Collection Hotel in Chicago offers a Prohibition Porter who will come to guest’s rooms and pour custom made cocktails

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Haunted Halloween Happenings Offer Spooky Fun

Across the country, cities are brewing up a cauldron of spirited Halloween happenings. The travel experts at The GO Group, LLC, the nation’s largest airport ground transportation company, have conjured this list of spook-tacular events: Even the Boston Strangler would be afraid of the city’s Old Town Trolley Ghosts and Gravestones Tour. The gravediggers aboard

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Most Frequent Travelers Have TSA Pre-Check Finds GO Airport Express

Seventy percent of those who fly five or more times per year have TSA Pre-Check, according to surveys conducted by GO Airport Express, a Chicago-based ground transportation service and GO Airport Shuttle, an international transportation provider. TSA Pre-Check is an expedited security screening process for those departing the U.S., which allows users to be processed

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Passengers Prefer Discounts Over Comfort

CHICAGO, Oct. 23, 2015 – If an airline offered you a loyal customer perk, would you choose: more legroom, priority boarding, free food or a discount on your next flight? If you chose the discount, you are not alone. Almost 50 percent of flyers would opt for credit toward their next ticket purchase according to

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Pedal Your Way Around the City with Bike Sharing Programs

The next time you are in a new city, take advantage of the growing bike-sharing phenomenon, which is touted as an economical, environmentally friendly and healthy way to traverse and tour urban areas. Cyclists use a member key or ride code to unlock a bike from its docking station, and, after an allotted time, return

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Men in Bigger Hurry than Women to Get to the Airport

Airlines might not have stellar on-time records, but passengers don’t want to risk missing their flights. More than 71 percent of travelers say they arrive at the airport two hours before their scheduled domestic flights, according to a survey conducted jointly by GO Airport Express, and The GO Group, LLC, an international ground transportation service

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Visit these Spectacular City Sculptures this Summer

No need to go indoors to enjoy art. Take in the both natural and man-made beauty at theses urban outdoor spaces featuring sculptures, monuments and other artistic works, recommended by the travel experts at The GO Group, an international ground transportation company: The Virginia B. Fairbanks Art & Nature Park in Indianapolis, located on 100-acres,

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Travelers Eschewing Hotel Mini Bars

More than 70 percent of travelers say they never use hotel mini-bars according to a survey conducted jointly by GO Airport Express, and The GO Group, LLC, an international ground transportation service provider. GO Airport Express, which offers a shuttle service to and from O’Hare (ORD) and Midway (MDW) airports, is a member of The

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Media queries should be addressed to: Dyana Flanigan dkflanigan@flanigancom.com
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