GO Press Room

Forty-four percent of travelers selected reliability as the most important factor when choosing airport transportation service according to a survey conducted by The GO Group LLC, an international ground transportation provider. Safety was the second choice with 17% of survey respondents checking this answer, followed by convenience at 11% and price at 10%. “Professionally trained

Number of People Reading at the Airport Drop According to Survey by The GO Group While reading remains a top activity for people waiting for their flights at the airport, the number of people doing so has dropped significantly. In a survey conducted by The GO Group, LLC, a leading ground transportation provider, travelers were

While sharing photos of food, pets, vacations and everything in between is the norm today, travelers are not as likely to engage in person, according to a recent survey conducted by The GO Group, LLC, an international ground transportation and travel service provider. Travelers were asked how likely they were to converse with their seatmate.

Regardless of airlines’ on-time records, passengers prefer arriving early to airports to avoid missing their flights – and women are somewhat in a bigger hurry than men. In a survey conducted by the GO Group, LLC, an international ground transportation provider, 47% of women and 39% of men prefer to get to the airport at

Passengers who don extra clothes to avoid fees charged for overweight baggage is not an acceptable practice according to 42% of respondents to a survey conducted by The GO Group, LLC, an international ground transportation and travel company. The survey was conducted in response to a story reported last April about a woman who wore

When asked via an online survey about preferences should an airline offer a one-time loyal customer perk, 35 percent of travelers selected an upgrade to first class as their first choice, just slightly edging out the option for a discount on a future flight (33 percent). Almost three hundred passengers responded to the survey which

When polled about allowing animals, including service, emotional support and other pets on planes, results were mixed. However, one thing 58 percent agreed on: Airlines should make it safer if they require any animal to ride in cargo. The survey, conducted by The GO Group, LLC, an international ground transportation provider, had more than 350

As record cold grips many parts of the U.S. this month, The GO Group, LLC asked its customers if they plan on traveling this upcoming spring. Of the respondents, 20 percent answered “yes,” with 27 percent of those noting they are headed somewhere warm and sunny. Seven percent are headed to the mountains for skiing

When asked about travel plans for 2019, 20 percent of respondents plan on traveling more for business than in 2018 and 24 percent said they would be traveling more for leisure. More than 290 people participated in the survey conducted by The GO Group, LLC., which provides ground transportation at more than 85 airports worldwide.

– Almost 25% of travelers say they not at all concerned about security when using WiFi in an airport or on a plane, according to a recent survey by The GO Group LLC, an international ground transportation provider. However, 48 % said they were somewhat concerned. Only 19% of the 293 respondents were very concerned

Based on Better Prices, More Space, Increased Comfort Short-Term Home Rentals Win Customers Based on Better Prices, More Space, Increased Comfort, Air Travelers Reveal in GO Group Survey Travelers are choosing to book short-term rental accommodations with services such as HomeAway, VRBO and AirBnB for two primary reasons, according to a recent survey by The

Air Travelers Have Wide Range of Views on Compensation   With oversold flights now a common phenomenon, it’s no surprise that air travelers have widely divergent views on what might constitute fair compensation when asked to give up their seat and to take a later flight, according respondents to a survey conducted by The GO

GO Group Member in Puerto Rico Receives Award for its Work with FEMA after Hurricanes GO Group Member Puerto Rico Shuttles was one of 16 companies selected by the Department of Homeland Security (DHS) to receive the 2018 Small Business Achievement Award for its “remarkable work in providing FEMA with services during last year’s hurricanes.”

Space hogs and noisy people were the top air travel pet peeves listed by respondents to a survey conducted by The GO Group LLC, an international ground transportation provider. Twenty-two percent named “people who recline their seat in your lap” as the number one annoyance, followed by “loud talkers” at 17 percent. Close behind at

More than three quarters of travelers use review sites such as Yelp and Trip Advisor to conduct research prior to booking services according to a survey conducted by The GO Group LLC, an international ground transportation provider. More than 200 people responded which asked about site usage for accommodations, activities, events and ground transportation. When

Forty-two percent of GO Group survey respondents have purchased travel insurance at least once. Of those, 22 percent said they always purchase it, 16 percent said they usually do and 28 percent said they do sometimes. Almost 300 people responded to the survey which was conducted by GO Group LLC, an international ground transportation provider.

Does the idea of spending Thanksgiving with relatives stress you out? Are you tired of spending the holiday in the kitchen cooking? Or are you looking to create a new tradition for your family? The travel experts at the GO Group found these great deals to celebrate without the stress. New York is magical during

Almost 40 percent of travelers have found erroneous charges on their hotel bills for items and services that were never used according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Just over half (54%) of the 520 respondents said they have never

While stories about unruly passengers, overly aggressive employees and security officials and other incidents on airlines seem to be on the rise, these will have limited impact on air travel, according to joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Sixty-seven percent of

Safety was selected as the number one priority when consumers were asked to rank their criteria when choosing a car service, according to the joint surveys conducted by GO Group LLC, an international transportation provider and GO Airport Express, a Chicago-based ground transportation provider. Almost three hundred people who participated responded to the question. Having